Privacy policy and cookie statement

Hair & Skin Institute respects the privacy of every client-patient and of every visitor to this website, acting at all times in accordance with the General Data Protection Regulation (GDPR) and any other laws or decisions resulting from this GDPR.

Hair & Skin Institute makes every effort to ensure the reliability, security and integrity of the data collected. This means that any personal data you enter on the website or otherwise provide to us will be kept strictly confidential and will only be collected and processed in order to:

  • communicate with or contact you (via e-mail, telephone, post, chat,…);
  • provide you with the information you request and need to know for a scheduled appointment/treatment;
  • allow you to make an (online) appointment, change it and receive a reminder to do so;
  • compile your medical records; enforce your agreement with your doctor as part of your treatment at Hair & Skin Institute;
  • contact you after your treatment in case of medical necessity or legal obligation; generate statistical information (keeping you anonymous).

While browsing this website, certain information may be collected passively, in other words without being actively provided by yourself, by means of various tools such as IP addresses or cookies. This information is only used to support technical decisions and statistical processing, but never to identify individuals.

Your personal data will only be passed on to third parties if this is necessary for the performance of an agreement concluded with you, or to comply with a legal obligation. Your personal data will not be used for direct marketing purposes. In the event of any deviation from this, Hair & Skin Institute undertakes to always explicitly state this and to ask for your explicit consent. You can oppose the processing of your data for direct marketing purposes free of charge.

Hair & Skin Institute undertakes to keep the data up to date and to remove or amend incorrect or incomplete data. Access to this data is limited to those persons who need it to perform their duties. You have the right at any time to request your personal data to be corrected, supplemented, amended or deleted. You can contact Hair & Skin Institute via email .